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$95
Hook fee, light duty

Charged once, when the truck is hooked up. Not charged if you cancel before we arrive.

$5.50
Per mile, light duty

From your location to the destination. Not from our yard.

$65
Storage, per day

Starts the day after arrival. The first 24 hours are free.

$95
Cancellation, truck on scene

The hook fee. If a friend arrived first, that is what it costs.

What it costs, how far away we are, and what you owe if you cancel.

Providence, statewide, light and medium duty. Sixteen rates, all published, including storage per day and the cancellation fee. Storage is where people in this trade get hurt and almost nobody puts it on a website.

All 16 rates.

Including the two nobody publishes: storage per day, and what a cancellation costs at each stage.

  1. Hook fee, light duty

    $95

    Charged once, when the truck is hooked up. Not charged if you cancel before we arrive.

  2. Per mile, light duty

    $5.50

    From your location to the destination. Not from our yard.

  3. Hook fee, medium duty

    $185

    Box trucks, large vans, anything over about 10,000 lb.

  4. Per mile, medium duty

    $8.75

  5. After hours

    +$65

    Ten at night to six in the morning, and all day Sunday.

  6. Winch-out

    $140 first 30 min

    Then $95 per half hour. Ditches, mud, and snow banks.

  7. Storage, per day

    $65

    Starts the day after arrival. The first 24 hours are free.

  8. Storage, after 10 days

    $45

    It goes down, not up. Long stays are usually somebody waiting on an insurer.

  9. Cancellation, truck dispatched

    $55

    Only if we have already left. Ring and cancel and it is nothing.

  10. Cancellation, truck on scene

    $95

    The hook fee. If a friend arrived first, that is what it costs.

  11. Jump start

    $85

  12. Lockout

    $95

    We will not force a window. If the car cannot be opened, we say so and there is no charge.

  13. Tyre change

    $95

    You need a usable spare. We do not carry tyres.

  14. Fuel delivery

    $85 plus fuel

    Two gallons, at pump price, receipt in your hand.

  15. Motorcycle transport

    $135 plus mileage

    Wheel chock and soft straps. No tow strap on a frame.

  16. Long distance transport

    $3.90 a mile

    Over 100 miles, booked ahead, one way.

Your things are never held against a bill.

That is not a courtesy, it is the law, and plenty of yards behave as though it is not.

How storage works
When it starts
The day after your vehicle arrives. The first twenty-four hours are free, which covers almost everybody who collects promptly.
What it costs
Sixty-five dollars a day for the first ten days, then forty-five. It goes down because a long stay is usually somebody waiting on an insurer or a probate, and charging them more for waiting is the thing this industry does that we will not.
Getting your things out
Any time we are open, free, with ID matching the registration or a letter from whoever it does match. Personal property is never held against a bill. That is not a favour, it is the law, and plenty of yards behave as though it is not.
Getting the vehicle out
Pay the bill and take it. If it will not drive we will put it on a truck for the standard rate, or you can arrange your own carrier and we will help load it.
If you cannot pay
Ring us. Storage accruing on a car somebody cannot afford to release is a bad outcome for everybody, and there is almost always something to arrange. What there is not is a silent clock.
How long before it is a problem
Thirty days starts a legal process in Rhode Island, and we will have written to you three times before then. Nobody's car has ever quietly become ours.

No private-property impounds. Not ever.

Not from apartment lots, not from shopping centres. It is where this trade earns its reputation and we are not part of it.

And if a friend gets there first, ring us. Cancel before the truck leaves and it costs nothing. $95 if it is already on scene, because at that point somebody has driven across the state to help you.

A black flatbed tow truck on an ordinary street in daylight, with a car loaded on the deck.
A flatbed with a car on the deck. Illustrative — not a Bay & Hook truck, and not anybody's bad day.
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