Exceptions
What has to be resolved before the file locks at 16:00 Tuesday, and what gets paid exactly as it stands?
7.5 hours to the cut-off · file locks Tue 4 Aug, 16:00 · pays Fri 7 Aug
Hands-on · Every row takes one of three answers. Payroll can mark its own lines fixed; on somebody else’s it can only chase or let it pay. Chasing never unlocks the file, because it is not a decision. Kept for this tab.
How an exception is handled
- 1Nobody is paid less because of an exception. A missing clock-out pays the scheduled hours and is flagged; the correction goes on the next run, in whichever direction it falls.
- 2Every line prints what it pays untouched. The default is what actually happens, so it is the thing on the screen.
- 3Only two kinds block the file: no bank details, and a court order not yet applied. Both are things that cannot be defaulted safely in either direction.
- 4The cut-off is 16:00 Tuesday and it does not move. Anything open at 16:00 pays its default, silently, and appears on next week's list.
- 5No figure on this tool describes anybody's performance. Hours are a payroll input and never a score.
The first rule is the load-bearing one. Withholding pay until a timesheet is corrected is a policy that works — it gets timesheets corrected fast — and it is wage theft with a workflow around it.
Why most rows have no “fixed” button
9 of these 15 are somebody else’s to answer — a supervisor who knows whether Feyi was in the building, an operations manager who has to own six hours of overtime. Payroll marking those fixed would record a decision this desk did not make, so on those rows the button is not there.
What is there instead is the truth: chase it, or say out loud that you are letting it pay as it stands. Both are things payroll may actually do. It is slower than a resolve button and it is the only version where the record is true afterwards.
The one that should not be here at all
E-2268 is a midnight split on a shift Norbert Achike works every single week, and it has been raised and cleared eleven times. Eleven identical decisions is not an exception, it is a rule nobody has written down — and a queue that never asks which of its lines are recurring will regenerate this one for ever.
Every exception · blocking first, then by what is at stake
- 5 missing clock-out
- 3 overtime over the line
- 2 rate changed mid-week
- 1 no bank details
- 2 shift across midnight
- 1 final pay
- 1 court order not applied
| Exception | What is wrong | If nobody touches it | At stake | Who can clear it | Answer |
|---|---|---|---|---|---|
| Blocks the fileRavensworth, OyinE-2261 · No bank details · Maumee Distribution | Started Wednesday. Onboarding pack returned without the bank page. | Nothing is sent. She is not paid on Friday and a cheque takes four days. | $486 | Site supervisor · D. Achterberg | |
| Blocks the fileHalliwell-Sowande, KemE-2274 · Court order not applied · Riverside Medical Park | Support order received 30 Jul, effective this period. Not yet set up. | We pay the full amount and are out of compliance from this period on. | $212 | Payroll · this desk | |
| Has a defaultMbatha-Longstreet, CleoE-2272 · Final pay · Perrysburg Schools | Last day was Friday. 22.5 hours of accrued time to settle, plus a uniform deposit. | Pays the week's hours and not the accrual. Ohio gives us until the next regular payday, so this is a deadline and not an emergency. | $394 | Payroll · this desk | |
| Has a defaultBrozek, DanutE-2251 · Overtime over the line · Maumee Distribution | 46.4 hours. Six of them are the Thursday deep-clean nobody logged as scheduled. | Pays all 6.4 hours at time and a half, unapproved. | $173 | Operations · R. Delacroix-Mbeki | |
| Has a defaultSarpong, DellaE-2252 · Overtime over the line · Toledo Civic Center | 43 hours across two sites. Neither site's cap was breached; the combined week was. | Pays 3 hours at time and a half. | $81 | Operations · R. Delacroix-Mbeki | |
| Has a defaultNakagawa-Bell, SuE-2255 · Overtime over the line · Perrysburg Schools | 41.5 hours, floor stripping, approved verbally on site on Wednesday. | Pays 1.5 hours at time and a half. The approval is real and is not written down. | $39 | Operations · R. Delacroix-Mbeki | |
| Has a defaultFerreira-Duarte, BartolomeuE-2263 · Rate changed mid-week · Maumee Distribution | Annual increase effective 1 Aug, which is a Saturday, mid-period. | Pays the whole week at the old rate. | $34 | Payroll · this desk | |
| Has a defaultVukoja, InesE-2241 · Missing clock-out · Perrysburg Schools | Two open shifts, Tuesday and Wednesday. She was on a covering shift at a site she does not normally badge into. | Pays scheduled hours at her own site's rate, which is 40c lower than the covering rate. | $26 | Scheduler · M. Yancey-Ntuli | |
| Has a defaultBrozek, DanutE-2239 · Missing clock-out · Maumee Distribution | Clocked in 05:58, no clock-out. Van log has him leaving at 14:20. | Pays the 8 scheduled hours, not the 8.4 the van log implies. | $11 | Site supervisor · D. Achterberg | |
| Has a defaultVukoja, InesE-2258 · Rate changed mid-week · Perrysburg Schools → Riverside | Moved sites Wednesday. Riverside pays 40c more and the change was keyed from Thursday. | Pays one day at the old rate. Underpays by about eight dollars. | $8 | Payroll · this desk | |
| Has a defaultAshimolowo, FeyiE-2233 · Missing clock-out · Toledo Civic Center | Clocked in 22:04 Thu, no clock-out. Badge reader at the east door logged nothing after 23:10. | Pays the 8 scheduled hours. Any correction goes on next week's run. | nil | Site supervisor · L. Pryce-Okafor | |
| Has a defaultAshimolowo, FeyiE-2234 · Missing clock-out · Toledo Civic Center | Same reader, Friday. Third failure this month on that door. | Pays the 8 scheduled hours. | nil | Site supervisor · L. Pryce-Okafor | |
| Has a defaultOkparaeke, JubrilE-2248 · Missing clock-out · Riverside Medical Park | Clocked out 03:12 with no clock-in. The overnight team's reader was replaced Monday. | Pays the 10 scheduled hours. | nil | Site supervisor · A. Fennimore | |
| Has a defaultOkparaeke, JubrilE-2266 · Shift across midnight · Riverside Medical Park | 22:00 Sunday to 06:00 Monday. Sunday premium runs to midnight; the week's overtime clock starts at midnight. | Splits at midnight. Two hours at Sunday premium, six at the standard rate. | nil | Payroll · this desk | |
| Has a defaultAchike, NorbertE-2268 · Shift across midnight · Toledo Civic Center | Same shape, and it is the shift he works every week. This exception has been raised and cleared eleven times. | Splits at midnight, correctly. This is a rule that should be a rule and is not. | nil | Payroll · this desk |
Answered this morning
0 of 15 · the tick is the 2 that have to go, not all of them
2 of the 2 that stop the file are still undecided: E-2261, E-2274.
Must be cleared
2
of 15 exceptions — the only 2 that stop the file being sent
A new starter with no account, and a court order not yet applied. Everything else pays something.
Have a safe default
13
every one of them pays, correctly or nearly so, if this desk does nothing at all today
Still at stake
$1,464
against a gross run of $130,186 — it started at $1,464, most of it in two lines, and $486 of it is one person's whole week
Waiting on somebody else
9 of 15
supervisors, operations and the scheduler — payroll cannot clear these and chasing them is most of Tuesday